Refund Policy

1. Non-Refundable Memberships and Passes:

All fees paid to Tackle Jiu Jitsu for Brazilian Jiu Jitsu for memberships and passes are non-refundable. Once a membership or pass has been purchased, no refunds will be provided, regardless of the circumstances.

2. Membership and Pass Transfers:

Memberships and passes are non-transferable between individuals. The membership or pass purchased is valid only for the named individual and cannot be transferred to another person.

3. Cancellation of Auto-Renewal:

If you have purchased a membership with an auto-renewal feature, you may cancel the auto-renewal at any time with no fee before the next billing cycle. However, this cancellation will only prevent future automatic renewals, and no refund will be issued for the current billing period.

4. Exceptions:

Exceptions to this refund policy will only be made in cases of proven medical incapacity preventing the member from participating in Brazilian Jiu Jitsu activities. In such cases, a request for refund accompanied by a medical certificate must be submitted to Tackle Jiu Jitsu management for consideration. Decisions will be made on a case-by-case basis with no guarantee a refund will be issued.

5. How to Request a Refund (Medical Exception):

If you believe you qualify for a refund due to medical reasons, please follow these steps:

• Contact Tackle Jiu Jitsu management at contact@tacklejiujitsu.com to inform them of your situation.
• Provide a copy of the medical certificate outlining the incapacity preventing participation in Brazilian Jiu Jitsu activities.
• Tackle Jiu Jitsu management will review the request and medical documentation and respond within a reasonable time frame.